Pay & Collect at Biltema

You are now able to search for products from home, add them to your shopping list, pay, and then collect your order within 48 hours. Our staff will prepare the products in your order, which will be waiting for you to be picked up from our Pay & Collect Service counter. 

Start your project today, the process is simple!

How does Pay & Collect work?

First, select the store from which you would like to collect your products. Enter the name of the person who will collect the order and how you would like to be contacted when your order is ready. A list of your selected products and the cost to be paid will be shown. 

In the next step, you will see a summary of the information you have provided and the items you have selected. The order is now ready to be paid. The payment is handled in partnership with Qliro and can be made by card, direct bank payment or invoice.

Save time by purchasing your items online – they will be ready for collection at the store in 2 hours!

What are the benefits to you?

  • Buy directly from home, whenever you like, from www.biltema.fi.
  • Save time for your project – the product will be ready to be picked up in your local store.
  • We have your products ready 2 hours after you sent in your order.
  • Everything will be ready to pick up at the store’s Pay and Collect counter.
  • And of course - the service is completely free of charge!

Terms and condotions - Pay & Collect

For the sake of clarity regarding what applies during the Pay and Collect process, Biltema has formulated general terms and conditions for various scenarios. The terms and conditions apply between you, the consumer, and Biltema Suomi Oy when you purchase products online at www.biltema.fi and collect them at the selected Biltema store. 

Read more about Biltema’s general terms and conditions for Pay & Collect below.

General Pay & Collect terms and conditions 

Wondering about something?

If you have any questions about the Pay & Collect process, please do not hesitate to contact us. Our knowledgeable Customer Service staff are ready to assist you via email: asiakaspalvelu@biltema.fi or phone +358 9 427 058 30 (weekdays between 08.00–19.00, Saturdays 09.00–17.00 and Sundays 10.00–16.00). 

 

Welcome to Pay and Collect!