Biltema Cookie Policy

What are cookies and other similar storage technologies?

On Biltema Suomi Oy, org. nr 1560844-9, the (Biltema) website below, cookies and other similar storage technologies are used.

Cookies are small text files stored on the visitor's computer. Other storage technologies (such as pixels) are used for similar purposes and enable cookie recognition and other types of device identifiers. Cookies enable Biltema to follow what visitors do on our website, make our website work more efficiently, and personalize the website's content and relevant marketing through other platforms.

There are two main types of Cookies: permanent cookies that remain on your computer for a certain period of time before being deleted, and session cookies that are stored temporarily in your computer's memory while you are on a web page. Session cookies disappear when you close your browser.

Cookies may be sent to you either from the website you visit (so-called first-party cookie) or from another organization that delivers services to the website you visit, such as an analytics and statistics companies, resellers, social media, marketing companies, etc. (so-called third-party cookie). To improve your experience of our website, Biltema allows third-party cookies. Third-party cookies are set by third parties and used by them. For more information about their cookie usage, please refer to the respective company's cookie policy.

Permanent Cookies are used, among other things, to store visitors' personal settings with Biltema so that you as a visitor e.g. do not have to make certain choices every time you visit the website and to customize and make information as relevant as possible. Session cookies are used, among other things, for the purpose of recording statistics on the use of the website.

Definitions

This cookie policy uses the following definitions.

"Cookie" is the cookies and other storage technologies used on the website for similar purposes.

"Partners" are companies approved by Biltema that have entered into agreements with us to sell and provide their products and services through the Website.

The "website" includes the biltema.xx website and related pages biltema.com.

How do we use Cookies?

Biltema stores certain Cookies on your device that are necessary to use the website. For other purposes, your consent is required.

Biltema uses Cookies to improve the experience of the website and for the following purposes;

  • Safety
  • For analysis and statistics
  • To personalize the website
  • To target ads and create relevant audiences for marketing purposes on the website, with our marketing partners and social media.

Necessary

Necessary Cookies (also called Functional Cookies) allow you to use the website by enabling basic features and technologies, such as page navigation, the login procedure to personal accounts or whatever you have chosen to place in your shopping cart. The Website cannot function as intended without these Cookies and this type of Cookie does not collect information about what you as a visitor search for or look for on the Biltema website.

Security

We use Cookies to manage, protect both Biltema and the visitor and develop our systems and services safely and securely.

Analysis and statistics

Analytics and statistical cookies are used to facilitate analysis of the number of visitors to the website and to improve the customer experience when you visit our website, etc. This means that we may share and transfer personal and other information. Please note, however, that we do not process, share or transfer sensitive personal data.

Personalization

Personalization Cookies provide us with information about how you use our website, your purchasing history, what content you have sought and are interested in, etc. in order to offer you a more relevant experience of our website tailored to your preferences. This means that we may share personal and other information. Please note that we do not process, share or transfer sensitive personal data.

Marketing

We use Cookies to display ads, promotions, communications and offers etc. that we think you are interested in and which are tailored to your preferences. This means that we may share and transfer personal and other information. Please note that we do not process, share or transfer sensitive personal data.

Privacy Policy - Categories of personal data and information

This Privacy Policy applies Biltema Suomi Oy when the company provides services and products in conjunction with purchases, customer service, and all other forms of contact, such as visiting the website and stores, and in order to fulfil our obligations to you as a customer. 

To read more about our privacy policy and what personal data we collect and where this information is taken from, please click on the link below.

Biltema Privacy Policy >>

Collaboration, marketing and analytics partners (third-party cookies)

Companies approved by Biltema that have entered into agreements with us to sell and provide their products and services through the Website. Some of them are so-called iframes, i.e. other websites (other than the Biltema domains) but are located on the Biltema website. These cannot influence or control the content of, but instead refer to the respective sender's privacy policy. Examples of Iframes are YouTube clips and payment service providers.

It is important to know that third-party cookies for payment service providers, for example, play an important role for you as a visitor in order to implement and complete the check-out procedures that the website uses when purchasing the website products online.

Below are links for more information about our different partners, their handling of personal data and other information as well as advertising.

Google

https://policies.google.com/technologies/partner-sites

Hotjar

https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies

Facebook                      

https://www.facebook.com/policy/cookies/

LinkedIn

https://www.linkedin.com/legal/cookie-policy

Google Ads

https://policies.google.com/privacy?hl=en-US

Bhybride

https://policies.google.com/privacy?hl=en

ImBox

https://imbox.se/cookies/

Resurs Bank AB

https://www.resursbank.fi/tietoja-meista/loukkaamattomuus-ja-turvallisuus/gdpr-henkiloasiakkaalle

Qliro AB

https://assets.qliro.com/terms/se/sv/terms/1/integrity_policy.pdf

Klarna

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/en_us/privacy

Wisma EasyCruite

https://www.visma.se/integritetspolicy/

Google Floodlight

https://support.google.com/searchads/answer/2839090?hl=en

Google Sanoma

https://sanoma.fi/yksiloivien-tunnisteiden-kaytto-sanoman-verkkopalveluissa/

Which Cookies are used on the website?

Tn the pdf you will find a summary of what the Cookies are called on the website and why, the retention period, which recipients the data is disclosed to and information about how the user can withdraw his/her consent.

Biltema cookies - First-hand cookies

Click on the link below to see our nessecary cookies (first-hand cookies).

Biltema cookies - first-hand cookies >>

Third-party cookies including marketing, analyse and statistics as well as personalisation

You can prevent loading by disabling this category in cookie settings. To find out more details about each cookie stored by third parties, please read more on each cookie policy.

Biltema cookies - Third-part cookies

Click on the link below to see our third-part cookies.

Biltema cookies - third-part cookies >>

What do you want to do as a visitor?

As a visitor, you need to decide about the Cookies that the website uses to give you the most optimal user experience when you intend to purchase the website's products, take advantage of the offers available or read only the content and articles published.

Below is some information on how to make and manage your choices in this respect.

Consent to Cookies

By allowing Cookies on the website, you agree to the processing of Cookies as set out in the Biltema policy.

If you do not accept the use of Cookies, you can disable Cookies in your browser's security settings. You can also set your browser to prompt you every time the Biltema website tries to place a Cookie on your computer. Through the browser can also delete previously stored Cookies, see the browser's help pages for more information. Remember that you can delete Cookies manually from your hard drive at any time.

Some treatments may involve automated decision-making, which you have the right to object to. These are carried out for analysis, statistics and marketing purposes.

Please note that if you choose not to allow Cookies, the experience of the website will deteriorate and you will not be able to enjoy all the information and functionality that our website offers.

How do I delete Cookies?

If you no longer want to use Cookies, you can turn them off in your browser settings. You can also set your browser to prompt you every time the Biltema website tries to place a Cookie on your computer. You can also use your browser to delete previously stored Cookies.

How you delete Cookies depends on the browser you are using. Note that if you use multiple browsers, corresponding changes must be made for each browser you are using. It may also be helpful to know that changes to the cookie setting may affect some of the functionality of our website, such as blocking or deleting cookies

If you use a PC, cookies can be deleted using the keyboard shortcut [CTRL]+[SHIFT]+[Delete].

You can find more information via the links below on how to do this in the different browsers:

Microsoft Internet Explorer

Microsoft Edge

Mozilla Firefox

Google Chrome

Opera

Apple Safari

Manage your Cookie Settings

Via the link below you can manage your settings and consent concerning the Cookies that Biltema uses on the website.

Manage cookies

Withdraw Consent of Cookies

Via the link below you can withdraw your consent to the Cookies that you once chose to accept.

Withdraw cookies

Your rights

If we process your personal data with our use of cookies, such as information about your IP address, you as a user have certain rights. For example, you may request information about what personal data we process. If you believe that we have mishandled your personal data, you also have the right to complain to Datainspektionen. Read more about your rights regarding the processing of personal data here.

Changes to our Cookie Policy

Biltema Suomi Oy may change the content of this policy. Changes are posted by updating the policy on our website.

Here you can read and download the whole policy: Biltema Cookie Policy (last updated 10.9.2020)